Student Success Center (SSC)

Frequently Asked Questions (FAQs)

Student Success Center Questions

A Success Coach is a guide who helps students to navigate campus resources and supports students in resolving issues as part of an effort to ensure students thrive and ultimately graduate from the college. Success Coaches meet with students one-on-one to create Academic Success Plans and provide personalized guidance. To make an appointment with a Success Coach email, call, or stop by.

A Peer Coach is an upper-level student who helps other students navigate college. Like Success Coaches, Peer Coaches support students in accessing resources and problem solving, as well as share tips and tricks of what makes them successful students. To make an appointment with a Peer Coach email, call, or stop by.

A Social Work Intern is an advocate who helps students when they are facing difficulties that extend beyond the classroom. Social Work Interns are knowledgeable about the various resources and support available to students, both at the college and off-campus. To make an appointment with a Social Work Intern email, call, or stop by.

Come in and ask! If we can't help you within the Center, we will find you a person or resource that can. Please take a look at the Student Success Services page of our website for more information on the specific services and support we offer.

The Petrie Student Emergency Grant Program was created to assist students coping with unexpected hardship so that they can continue their education at City Tech. The goal is to make sure that students are not forced to leave school because of emergencies beyond their control that might otherwise make it impossible for them to continue. All City Tech students are eligible to apply, and funds are awarded on basis of need. Our Social Work Interns can assist you with putting together your application.

You don't need to do anything to prepare for your first meeting with someone at the Student Success Center, but there are some things you can do to make your visit as productive as possible. If you are coming to the Student Success Center for a question or issue with a particular class or professor, bring any papers or information you might want to share. If you are coming to talk about accessing emergency resources and services, bring your state ID and any other supporting paperwork that might be useful.

The Student Success Center is located on the ground floor of the Library Building, in room Library G-18R. We are across from the elevators in the Library Building.

Our Zoom Room is open Monday — Saturday from 10am — 2pm during the semester. You can log in by entering our Meeting ID: 884 2084 3866.