To view your service indicators:

• Log into CUNYfirst.
• Click the Student Center tile.
• Click the Tasks and Holds tile.

*You will be able to see what hold is on your account and what institution and Department placed it.

All Service Indicators listed below (except for Universal Bursar Service Indicators) are placed by the Bursar's Office. Any other service indicators are placed by other departments. For details, please contact the specified office regarding their service indicators.

Service Indicator	Description	Impact
BTS	Collections: Your balance has been transferred to the collection agency TSI. This balance must be paid with TSI. Contact 800.377.1904 or 844.743.1302 for payment details.	Prevents registration and payment submission to City Tech.
BCF	Do not cancel registration.	No negative impact. Prevents course cancellation until the assigned expiration date.
BCK/BNE	Bad check: A personal check or electronic check has been returned due to insufficient funds in the account.	Prevents future payments with personal checks or electronic checks.
BHV	Collections: Your balance has been transferred to the collection agency Credit Bureau Hudson Valley. This balance must be paid with CBHV. Contact 877.576.0700 for payment details.	Prevents registration and payment submission to City Tech.
BIH	In-house Collections: Your balance is in pre-collections. This balance will be transferred to a collections agency if it remains unpaid by the assigned deadline.	Prevents registration.
BNC	Bursar No Card Payments.	Prevents card payment submission to City Tech. Accompanied by Collections Hold.
BNE	Bursar No eCheck.An attempted eCheck payment was not collectible.	Prevents the ability to submit an eCheck payment online.
BNH	Do Not Place Hold	No negative impact. Indicates a hold will not be placed. Accompanied by a Tuition Voucher.
BNP	Block Payment Plan access	Prevents the ability to enroll in a Nelnet tuition payment plan.
BPP	Payment plan	No negative impact. Indicates an active payment plan.
BRF	Do not refund: Account review is necessary before a refund could be produced.	Prevents refunds from being processed for this account.
BUR	Bursar Hold: Your balance is past due.	Prevents access to registration.
BWO	Bursar Write-off: Your balance has been written off in CUNYfirst, however, a balance is still owed to City Tech. Speak with a Bursar representative for details.	Prevents access to registration
UIC/UAZ/UHV/UTS/ULG	Collections: Your balance from another CUNY institution is in collections. Contact the CUNY institution to which the balance is owed for more details.	Prevents access to registration for any CUNY institution.
UIH	Universal In-house Collections: Your balance is in pre-collections with a different CUNY institution.	Prevents access to registration for any CUNY institution.
UWO	Universal Write-off: Your balance with another CUNY institution has been written off in CUNYfirst, however, a balance is still owed to the institution.Speak with the Bursar's Office at the initiating institution.	Prevents access to registration for any CUNY institution.