Students are required to make payments by the scheduled bill payment deadline. Until all balances are settled in full, Bursar holds will be placed on the student's account per University policy.

Past Due Accounts

Balances that remain unpaid through the late add period are considered “past due”

• A negative Bursar service indicator (BUR, BIH) will be placed on your account. This will prevent students from registering for future semesters and receiving their diplomas.
• If full payment is submitted after a hold has been placed on your account, it may take 3 to 7 business days for the hold to be lifted until funds have cleared.
• Collection deadlines are set approximately 6 months from the end of term. Any remaining balance in pre-collections is at risk of being transferred to a collection agency by the collection's deadline.

*Students will receive notices and a final notice before being transferred to a collection agency via mail and to their assigned City Tech email.

Collection Agencies

If an outstanding balance remains unpaid for more than one term, the College reserves the right to forward a student's account to a Collection Agency. Once an account is referred to a Collection Agency, the student will be responsible for all collection costs plus what is owed to the College. In addition, non-payment or a default judgment against a student's account may be reported to a credit bureau and subsequently reflected on a student's credit reports.

• Balances transferred to a collection agency can no longer be paid to NYCCT. Payment arrangements must be made and paid in full with the assigned collection agency to have the collections hold removed.
• Please review the “Task and Holds” tile on the Student Center page of your CUNYfirst account to determine the appropriate collection agency to contact.
  

  Collection Agency Service Indicators

  • BHV: In Collection with CBHV
    Your balance has been transferred to the Collection Bureau Hudson Valley (CBHV) agency. For questions about your account, making a payment, or communication you received from CBHV, contact 877-576-0700 or via email at info@cbhv.com. To make a payment online, visit the following link: https://www.cbhv.com/make-online-payment/
  • BTS: In Collection with TSI
    Your balance has been transferred to Transworld Systems Inc. (TSI) agency. For questions about your account, making a payment, or communication you received from TSI, contact 800-377-1904 or 844-743-1302. To make a payment online, please visit the following link: https://payments.tsico.com/