300 Jay Street
Namm Hall, Room NG-15
Brooklyn, NY 11201
Phone: 718-260-5800
Email: registrar@citytech.cuny.edu
An incomplete is typically assigned when a student has satisfactorily completed a majority of the coursework, but for reasons beyond their control cannot complete the entire course.
To resolve an incomplete grade:
1. Please check CUNYfirst to identify all courses where your grade is showing as INC. Identify the course number, semester, and professor.
2. If you already submitted the work and received a grade, follow up with the professor to let them know that the grade has not been updated in CUNYfirst and request that they please follow up on the paperwork. Include your full name, the course number, the semester, and any previous correspondence you had about it.
3. If you submitted the work and have not received a grade, follow up with the professor to ask if there is any other material they need and to request the grade update. Include your full name, the course number, the semester, and any previous correspondence you had about it.
4. If you have not yet submitted the work, contact the professor to ask what you would need to turn in and by what date for them to be able to provide a final grade by the deadline in the academic calendar. If there is not time to complete the work and have it graded, ask what your final grade for the course is without that work. Include your full name, the course number, the semester, and any previous correspondence you had about it.
5. For fall 2020 courses, you can opt to receive credit or no credit instead of a grade that counts toward your GPA. You will have 20 days from when the grade is updated in CUNYfirst to decide. Read more here: https://www.citytech.cuny.edu/registrar/credit-no-credit-policy.aspx.
If you do not receive a response from the professor, please follow up with the chair of the department, the dean of the school, or the provost.
Beginning Summer 2024 all courses will be taught on Brightspace.
Continue to Brightspace to access your course materials.
If you are attempting to access SPARC or other training, or if you are a faculty member seeking access to a Blackboard course, please proceed to Blackboard.