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Public Safety

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300 Jay Street
Namm Hall 109 (N-109)
Brooklyn, NY 11201

Phone: 718-260-5550

Elevator Malfunction

When inside and/or reporting person(s) trapped in an elevator due to malfunction:

  • PRESS alarm button and remain calm
  • Use the elevator’s emergency telephone to speak with the Public Safety Dispatcher
  • Give the location of the elevator, i.e., building and floor
  • When known, give the number of people inside the car
  • Report any injuries/medical conditions
  • Report any noises or occurrences that happened before the event
  • Do not attempt to exit the elevator if doors should open between floors

Be prepared:

  • For each elevator you ride, locate the STOP button and the emergency telephone.