Skip navigation


As a result of the COVID-19 pandemic the College was forced to close its campus doors and rapidly transition to remote work and distance education. As there still remains some uncertainty, the College will continue to hold mostly online courses and ensure social distancing on campus. The campus buildings will remain closed with limited access as deemed necessary. The College will continue to function in a hybrid virtual manner.

Below you can find information on how to get ready for the transition, tools you might use to work, the most recent guidance from the CUNY Executive Vice Chancellor and University Provost, and where you can go for help and support.

Being Safe while Working Remotely

Information security awareness becomes paramount when working remotely. It's vital that sensitive information be protected from threats both internal and external.

Avoid public Wi-Fi; if necessary, use personal hotspots or some way to encrypt your web connection.

If you are using a personal computer or laptop, ensure that you have anti-virus and all necessary updates before connecting.

Don't stay logged onto VPN or any of your cloud tools. Remember that having VPN access means that you are directly connecting to the College network. Be mindful in ensuring you have logged out.

If you were given access to your H:\drive from home, remember that the connection remains on your local computer thus leaving your files vulnerable if someone else goes onto your device.

Take extra caution in who you are providing access to in cloud collaboration tools.

Think before you click.

Tools and Resources

City Tech's computer systems, network and information resources are dedicated to support the College's and University's mission of education, research and public service. All users of these resources are subject to City Tech and CUNY policies:

CUNY Computer Use Policy

CUNY Security & Privacy Policies

Fair Use & Copyright

You will be able to access your CityTech H:\drive from home only if you have been given access. How to connect.

How to electronically sign PDF documents without printing and scanning them

Creating a Digital Signature

VPN access is provided only to individuals who have been given permission to access their entire computer from home. VPN access may not be necessary to access files off-campus. Please obtain approval from your Dean or Vice President.

This suite of applications includes the entire Microsoft Office Suite, such as Word, Excel and Powerpoint. It also includes other applications such as OneDrive for Business, Skype, MS Teams, etc.

Login using your CUNYfirst login account, which is in the format of


Share files with OneDrive

Setup a Team using MS Teams

Upload and find file using MS Teams

Setup & attend a live meeting

Start Chats & Calls


DropBox lets you share files, collaborate on projects and store your files in the Cloud.

CUNY's Dropbox page

The OpenLab is City Tech’s open online community. Staff members use the OpenLab to collaborate with colleagues and support the work of the college.

OpenLab Help

OpenLab Virtual Office Hours for help using the OpenLab

OpenLab Advice and Support:

Zoom is modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems.

Video Tutorials

CUNY: Zoom Security Protocol

Microsoft Teams is an application which is part of the CUNY MS O365 suite. Teams is a communication platform that enables collaboration by integrating communication tools such as chatting, calls, meetings and document sharing. The MS Teams application can be accessed through the CUNY O365 suite using your CUNYfirst login and password. The application can be downloaded onto desktops, laptops and mobile devices.

All CUNY faculty, staff and students are part of the MS Teams environment enabling collaboration across the University. To collaborate with anyone within the CUNY organization, you can search the directory for the individual(s) CUNY username (e.g. George.Washing01). To collaborate with individuals outside of CUNY, you will have to invite the individual(s) via their email.


Use Teams to create channels or groups of individuals where you can collaborate on particular topics, projects, etc. Hold on-the-spot meetings, have conversations and share files.

Schedule meetings and sync with your Outlook calendar.

Using the App

  1. Download the MS Teams App on your laptop or device.
  2. When you launch the App, select Get Started
  3. In the Microsoft Login window, type your entire CUNYfirst login ID, ex:
  4. You will be redirected to the CUNY Single Signon (SSO) page; looks like the CUNYfirst logon page.
  5. Use your CUNYfirst credentials to login

Using the Cloud

  1. Log onto the CUNY O365 suite of applications
  2. Use your CUNYfirst credentials to login
  3. Launch the MS Teams application from the waffle menu on the top left of the screen. Notice there are other MS applications that are available to you also, along with the OneDrive storage.

How do I log in to and download Microsoft Office 365 ProPlus?

Once you have landed on the CUNY Web Applications Login page, you will be prompted to enter your CUNYfirst user name and password.To login, use your CUNYfirst credentials in this format:

  • Username: firstname.lastname+last 2 digits of your employee (e.g.,
  • Password: Enter your current CUNYfirst password. If you need to change your password, visit the CUNYfirst Change Password page.
  • Upon successful login to the Office 365 ProPlus service, you will be directed to the Microsoft Office 365 page to download Office 2016.
  • Follow the steps on the screen to install the application.

For detailed steps, see the FAQ page for more information.

For support with Office 365, contact Technology Services during business hours.

Teams Quick Start

Best Practices for Organizing Teams

Microsoft Teams Etiquette


Other Teams Resources

  COVID-19 Exposure Reporting Form

To report a COVID-19 exposure, follow these steps:

  1. Complete the Coronavirus COVID-19 Reporting Form.
    • This online form is secure, and all information will be kept confidential.
    • A member of the College’s Contact Tracing Team will follow-up with you upon receipt of the form.
  1. Notify the appropriate member of the college as indicated below.
    • Students must inform their professor(s).
    • Faculty must inform their department chairperson.
    • Staff must inform their immediate supervisor.

  Getting Help

Faculty/Staff HelpDesk

  Search IT Service Catalog