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Tools and Resources

Microsoft Teams

Microsoft Teams is an application which is part of the CUNY MS O365 suite. Teams is a communication platform that enables collaboration by integrating communication tools such as chatting, calls, meetings and document sharing. The MS Teams application can be accessed through the CUNY O365 suite using your CUNYfirst login and password. The application can be downloaded onto desktops, laptops and mobile devices.

All CUNY faculty, staff and students are part of the MS Teams environment enabling collaboration across the University. To collaborate with anyone within the CUNY organization, you can search the directory for the individual(s) CUNY username (e.g. George.Washing01). To collaborate with individuals outside of CUNY, you will have to invite the individual(s) via their email.


Use Teams to create channels or groups of individuals where you can collaborate on particular topics, projects, etc. Hold on-the-spot meetings, have conversations and share files.

Schedule meetings and sync with your Outlook calendar.

Using the App

  1. Download the MS Teams App on your laptop or device.
  2. When you launch the App, select Get Started
  3. In the Microsoft Login window, type your entire CUNYfirst login ID, ex:
  4. You will be redirected to the CUNY Single Signon (SSO) page; looks like the CUNYfirst logon page.
  5. Use your CUNYfirst credentials to login

Using the Cloud

  1. Log onto the CUNY O365 suite of applications
  2. Use your CUNYfirst credentials to login
  3. Launch the MS Teams application from the waffle menu on the top left of the screen. Notice there are other MS applications that are available to you also, along with the OneDrive storage.

How do I log in to and download Microsoft Office 365 ProPlus?

Once you have landed on the CUNY Web Applications Login page, you will be prompted to enter your CUNYfirst user name and password.To login, use your CUNYfirst credentials in this format:

  • Username: firstname.lastname+last 2 digits of your employee (e.g.,
  • Password: Enter your current CUNYfirst password. If you need to change your password, visit the CUNYfirst Change Password page.
  • Upon successful login to the Office 365 ProPlus service, you will be directed to the Microsoft Office 365 page to download Office 2016.
  • Follow the steps on the screen to install the application.

For detailed steps, see the FAQ page for more information.

For support with Office 365, contact Technology Services during business hours.

Respondus - LockDown Browser

Per University guidance, Respondus LockDown Browser may only be required if the course description or course syllabus noted that one might be used, allowing the student to make an informed decision about enrolling in that course.

Respondus LockDown Browser is a custom browser that locks down the testing environment in Blackboard Learn. When students use LockDown Browser to take a Blackboard test, they are unable to print, copy, go to other websites, access other applications, or close a test until it is submitted for grading. Tests created for use with LockDown Browser cannot be accessed with standard browsers.


Blackboard is the CUNY-provided Learning Management System. A Blackboard site is automatically created for every active course each semester. Faculty can upload course content, host group discussions, collect assignments, communicate in real time using BB Collaborate, and add grades to the gradebook.

For more information see Faculty Blackboard on Websupport1.

We have batch enrolled all faculty into our fully online Blackboard Online Workshop for Faculty. Log into this workshop using your CUNYfirst credentials to get into Blackboard. Go to the CUNY website at In the far upper right-hand corner, you will see login. Pull down the menu to select Blackboard. Then use your CUNYfirst credentials to get into Blackboard. Since this online workshop is for training purposes, you are all enrolled as students. So look for courses in which you are participating as a student. You will need to scroll down beneath the courses that you are teaching.

City Tech Email

Email can be used for one-on-one or group communication to keep students informed of course changes and campus shutdown information, gather course assignments, and provide feedback. If desired, instructors can ask students to discuss readings or course topics via email as a replacement for face-to-face class discussion.

For support with City Tech email, contact Technology Services during business hours.


Zoom is modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems.

Best Practices for Securing your Zoom Virtual Classrooms

  • Password-protect the classroom: Create a password and share with your students via school email so only those intended to join can access a virtual classroom.
  • Enable the Waiting Room feature: The Waiting Room feature is one of the best ways to protect your Zoom virtual classroom and keep out those who aren’t supposed to be there.
  • Use a random meeting ID: It’s best practice to generate a random meeting ID for your class, so it can’t be shared multiple times. Don’t use your Personal Meeting ID for the meeting.
  • Require registration: This shows you every email address of everyone who signed up to join your class and can help you evaluate who’s attending.
  • Allow only authenticated users to join: Checking this box means only members of your school who are signed into their Zoom account can access this particular class.
  • Disable join before host: Students cannot join class before the teacher joins and will see a pop-up that says, “The meeting is waiting for the host to join.“
  • Manage annotation: Teachers should disable participant annotation in the screen sharing controls to prevent students from annotating on a shared screen and disrupting class.


The OpenLab is City Tech’s open digital platform for teaching, learning, and collaboration. It can be used as an alternative or supplement to Blackboard. Students, faculty and staff can sign up using a City Tech email address. Faculty can create courses to share materials, hold discussions, collect assignments, grade coursework, and more.

For more information see, OpenLab Help.

For advice and support, contact the OpenLab team:

Office 365

Office 365 for Education gives faculty and students a suite of applications for productivity and collaboration.

For more information see, Login to Office 365

For support with Office 365, contact Technology Services during business hours.


Video Tutorials


For support with Office 365, contact Technology Services during business hours.


Dropbox offers cloud-based file storage for faculty, staff, and students.

Use your CUNYFirst ID to login to the CUNY Dropbox.

For more information see CUNY’s Dropbox Resources.


Getting Started with Dropbox

How to Log into Dropbox

Dropbox Quick Clips

For support with Google Drive, contact Technology Services during business hours.

Google Drive

GoogleDrive is cloud-based file storage and also offers a suite of tools: Docs (word documents) Slides (powerpoint-like presentations), Sheets (excel-like spreadsheets), and more.

For more information see,

*Note: This tool is not supported by CUNY. Grade information should not be distributed on non-CUNY platforms.


Create Google Account

For support with Google Drive, contact Technology Services during business hours.

Recording Video


There are many tools that you can use to create a presentation using the camera on your phone or computer.

  • Screencast-O-Matic, Jing, Quicktime and others allow you to capture your computer screen and create short videos.
  • Make a video presentation using the college's Media Services.

You can upload the video to YouTube, Office 365, or Dropbox and share the link with your students via Blackboard, OpenLab, or another online resource.

To comply with accessibility best practices, remember to caption your videos.


Accessing Adobe Creative Cloud

For support with Adobe Creative Suite, contact Technology Services during business hours.

Library Resources


The Library’s licensed digital collections offer a wide array of material types that could be incorporated into courses, including e books, image collections, newspapers, historical archives, music, videos, datasets, and journals and magazines.

For help and guidance with using Library resources, contact the Subject Specialist for your department or program.

Our “Ask a Librarian” chat service continues to be available 24/7 via the library website.

For help following Accessibility standards, see Introduction to Accessibility.

For help understanding Fair Use and Copyright, see: CUNY Fair Use & Copyright Guide.


Create Google Account

For support with Google Drive, contact Technology Services during business hours.

Open Educational Resources (OER)


Make use of open educational resources (OER) and other free materials to support instruction.

Find open / free resources, browse CUNY and City Tech OER.

For more information see, contact Prof. Cailean Cooney.


Accessing Adobe Creative Cloud

For support with Adobe Creative Suite, contact Technology Services during business hours.