How to connect to an Academic Lab Computer
Before connecting to Virtual Labs, please note the following requirements:
- You must change your City Tech AD default password before accessing the services below. Change your default password using Self-Service Password Reset at https://forgot.citytech.cuny.edu
- You must be connected to GlobalProtect before attempting the steps below
Connecting to a Campus-based Mac computer from a Mac computer
- Visit www.citytech.cuny.edu/virtual/
- Click on Connect to Virtual Labs, How to Connect and select a departmental Mac Lab from the Computer Labs list
- A list of computers will be displayed. Select a computer of your choice and click on Connect
- Click on Connect at the pop-up window
- Click Allow when prompted “Do You want to allow this page to open Screen Sharing”
- In the Connect to box, enter the Ip address if it is not automatically selected
- Click Connect
- Enter your login credentials provided by your Academic Department
- Click Sign In
- Click Accept to accept New York City College of Technology Computer Use Policy
- You should now see the desktop
- Click on the User Icon to login
- Your desktop should launch automatically
- To end your session, click on the Apple icon located at the upper left of your screen, select Log Out and click Log Out again when prompted
- Click red X in the upper left to end Screen Sharing
Connecting to a campus-based Mac computer from a Windows computer.
Note: You do not have to download/install VNC viewer for each use. For future use after installation, open installed VNC app, enter Ip Address of computer to connect and follow prompts.
- Visit www.citytech.cuny.edu/virtual/
- Click on Connect to Virtual Labs, How to Connect and select a departmental Mac Lab from the Computer Labs list
- A list of computers will be displayed. Select a computer of your choice and click on Connect
- Click on Install a VNC Viewer
- Ensure that Windows is selected and click on Download VNC Viewer
- Install application by double-clicking on the VNC Viewer, leave pre-selected options as is and click next at prompts until app is installed
- Click on the Start button and select VNC Viewer to launch app
- Click Got It on the startup page to proceed (only displayed for first time use of app)
- In the VNC Connect address bar, enter the Ip address of the computer as displayed in the
Connect page
- Hit the Enter button on your keyboard
- At the Identity Check pop-up window, click Continue
- At the Authenticate to VNC Server prompt, enter your login credentials that was provided by your Academic Department
- Click Ok
- Click Accept to accept New York City College of Technology Computer Use Policy
- Click on the User Icon to login and enter your login credentials provided by your Academic department
- You should now see your desktop
- To end your session, click on the Apple icon and click Log Out
- Click red X in the upper left to end Screen Sharing
Connecting to a campus-based Windows computer from a Mac computer
- Visit www.citytech.cuny.edu/virtual/
- Click on Connect to Virtual Labs, How to Connect and select a department from the Computer Labs list
- A list of computers will be displayed. Select a computer of your choice and click on Connect
- At the pop-up window, click Download, a connection file will be downloaded to your computer (check your Download Folder)
- Click on the downloaded rdp file to open
- At the pop-up window, enter your Username and Password provided by your Academic department
- Click Continue
- Click Continue at the Remote Desktop Connection certificate window and click Continue again
- Click Ok to accept New York City College of Technology Computer Use Policy
- Click on the User Icon to login
- Your desktop should automatically launch
- To end your session, click on the Apple icon located at the upper left of your screen, select Log Out and click Log Out again when prompted
- Click X in the upper left to Disconnect
- At the prompt, to confirm that you are Disconnecting, Click Ok
Getting Help
STUDENT HELPDESK | |
---|---|
StudentHelpDesk@citytech.cuny.edu | |
718-260-4900 | |
9:00 AM - 5:00 PM | |
Library Building (L-114) | |
FACULTY & STAFF HELPDESK | |
helpdesk@citytech.cuny.edu | |
718-260-5626 | |
Namm 901 |
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