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This site prepare students to particiate in online learning. Below you can find information on how to get ready for the transition, tools you might use for your class, and where you can go for help and support.

Update for Students

Things to Do Now

If your contact information in CUNYfirst is incorrect, please correct it now.

Please read CUNY and City Tech e-mails promptly. Also, be on the lookout for communications from your department and from your instructors.

Please determine whether your internet access outside of the College is sufficient to allow you to participate. If it is not, you might be able to use computers in public libraries, or similar locations — although many other people might be competing for those resources.

Due to Governor Cuomo's Executive order on March 20, student computer labs will be closed.

If you have not heard from your instructor(s) by Wednesday, March 18, please reach out to them and/or your academic department. You can find department emails here.

Please keep in mind that you must participate in the distance instruction and complete assignments, exams and other requirements to receive credit for courses. Pay careful attention to how your instructor asks you to accomplish this.

Check City Tech's website for updates.

Tools & Resources


Blackboard is the CUNY-provided Learning Management System. Online courses are hosted and delivered through Blackboard, and many in-person courses use it as well. You access Blackboard by logging in via CUNYfirst.

For more information see:


CUNY has implemented the Webex Education Connector that allows:

  • Faculty to launch Webex Meetings as part of scheduled classes or on demand
  • Faculty to use Webex Meetings to provide virtual office hours
  • Students to participate in Webex Meetings through Blackboard

ConnectCUNY Webex Accounts Quick Start Guide

Accessing Your ConnectCUNY Webex Account


The OpenLab is City Tech's open online community. Students, faculty, and staff can sign up using a City Tech email address. Students use the OpenLab for working in courses and projects, student clubs, and portfolios.

For more information:

OpenLab Help

OpenLab Virtual Office Hours for help using the OpenLab

OpenLab Advice and Support:


Zoom is modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems.

Sign In

Video Tutorials

CUNY: Zoom Security Protocol

Microsoft Office 365

Office 365 for Education gives faculty and students a suite of applications for productivity and collaboration.

For more information see, Login to Office 365

For support with Office 365, contact Technology Services during business hours.

Adobe Creative Cloud

Term-active CUNY students can now download Adobe Creative Cloud applications to their personal devices. Students can go to and use their CUNY Login username to authenticate and select which Adobe Creative Cloud applications to install.

The student instructions on Accessing Adobe Creative Cloud are available online and will be available from the IT Resources for Remote Work & Teaching page.

Google Drive

Create a free Google account for 15 GB of free storage and for access to Docs, Slides, Sheets, and Forms. These tools allow you to create collaborative documents and projects that get updated in real-time.


CUNY provides Dropbox and Dropbox Paper to all active CUNY students. You can use these tools to store and access files from different devices, share files, and collaborate.

Online Tutoring


From Prof. Suzanne Miller, Director, The Writing Center: The ONLINE City Tech Writing Center is open and ready to help students with all writing assignments in all disciplines.

Students should simply email asking for assistance, and we will arrange a tutoring session.


Prof. Satyanand Singh expects to have online tutoring in math up by Monday.

Atrium Learning Center

Director Judy Rockway expects to have online tutoring in biology, math, and Microsoft Office available soon.

Computer Labs

Due to Governor Cuomo's Executive order on March 20, student computer labs will be closed.


The Library is Everywhere
and dedicated library faculty and staff are still available to support you!

Even though the City Tech Library is closed until further notice, our resources and services and dedicated library faculty and staff are still available to support you as you transition to online instruction.

Accessing Library Resources from Off-Campus

All students and faculty have access to hundreds of databases (with articles, newspapers, audio and video) and thousands of ebooks from the library website. Login with your City Tech ID.

Ask a Librarian

We'll miss you and your students at the Ask a Librarian desk but we offer chat reference support 24x7. Get in touch with your questions!

Updates to Library Policies

  • All CUNY libraries now allow at least 9 renewals of regular loan books. All regular loan and semester loan items are renew automatically. Overdue and recall fines are eliminated for all regular loan items.

The Library is Already in Your Course

No matter what platform you're using, library resources are available wherever faculty and students already are. Find subject specific research guides with databases, citation help, and more on the library website, Blackboard and OpenLab. Contact Prof. Nora Almeida ( with questions.

Using Blackboard?

Use the City Tech Library link on your course menu

Using OpenLab?

The Library Tools widget is available in new OpenLab courses by default

Library Instruction for Any Course

Our information literacy instruction program has moved online, too! Use our online Library Orientation to introduce your students to academic research, or contact Prof. Anne Leonard ( for more information about online library instruction.

Open Educational Resources (OER)

Make use of open educational resources (OER) and other free materials to support instruction. Find open / free resources, or browse CUNY and City Tech OER. For more information, contact Prof. Cailean Cooney (

Copyright Guidance and Accessibility for Online Courses

For help following Accessibility standards, see Introduction to Accessibility.
For help understanding Fair Use and Copyright, see: CUNY Fair Use & Copyright Guide.

Contact Your Subject Specialist

Each discipline and department at City Tech has a subject specialist, a library faculty member who can collaborate with you on research and information literacy instruction, collection development and open educational resources, accreditation and curriculum development, and more. Contact us with your questions!

We want to stay in touch and hear from you if there are things you need to help support you! Find us on Instagram and Twitter @citytechlibrary.

We're working hard to update and add more services and resources for you as online courses begin on 3/19. Visit the library website anytime for more details!

Accessibility Resources

The Staff of the Center for Student Accessibility wishes you and your loved ones good health and hope you are well in these times of social and physical distancing.

While the office on campus is closed, the staff of the Center for Student Accessibility is here for you: We will be updating our website as new information or resources become available.

Below is a list of our continuing services as well as a series of links prepared by accessibility colleagues throughout the University. Our tutors and lab techs are working remotely with self-identified students registered with the CSA. You can reach out to them with specific questions on student or accessibility needs. I can be reached at

English and composition:

Carrie Baram: google voice 516-362-1026 Tuesday/Wednesday 9:00-3:00 and Thursday: 9:00-2:00.

Gretchen Johnson:


Hugues Michel: 8-11 AM Monday thru Thursday and Friday 9 AM to 4 PM
Email: or


Questions about testing can be sent to and


Our lab staff is working remotely and may have software links and other services students can access. They can be reached at and
They are a resource for both students and faculty.

Resources for Textbooks

You may find some resources for textbooks at VitalSource. See instructions and links below.

CUNY students at participating colleges can now access these materials by creating a VitalSource account at using their email addresses.







Spectrum (Charter Communications )

Charter is offering free high-speed Spectrum Internet service and Wi-Fi for 60 days to households with students taking online classes because of the coronavirus outbreak. Students Call (844) 488-8395 to enroll. Installation fees will be waived for new student households.

Regular pricing will take effect at the end of the 60-day period if a customer doesn�t cancel or change the service.

More information

Altice USA

Altice USA is offering Altice Advantage 30 mgbs broadband service for free to college students without Internet service for 60 days.

Eligible students can call 866-200-9522 to enroll.

More information

AT&T, Verizon, T-Mobile, Sprint and Comcast

All have announced additional services during the coronavirus outbreak, such as the removal of data caps and waiver of late fees.

Check with your individual carrier.

More information

Getting Help

Student Helpdesk

Phone: 718-260-4900
Room: Library Building (L-114)
Monday — Friday: 9:00 AM - 4:00 PM

(For general technology support and assistance with access to CUNYfirst, E-mail, Office 365, etc.)

Instructional Technology (iTec)

Phone: 718-254-8565

Room: General 600/Voorhees 217

(For support and training for Blackboard and all Blackboard Tools such as Collaborate and Learn.)


Ask Us:
Phone: 718-260-5485
Room: Library Building (L-441)

(For assistance with Library resources.)